Frequently Asked Questions

🎮 About Our Games

What type of games do you sell?

We sell 100% digital PS4 and PS5 games. All titles are delivered as digital codes or account activations — no physical disc is shipped.

Are the games region-locked?

Most of our games are available for European accounts. Please check the product description for region information before purchasing.

Do you sell PS4 games that work on PS5?

Yes! All PS4 games in our store are playable on PS5 via backward compatibility.

⚡ Delivery

How fast will I receive my game?

Delivery is instant — you will receive your digital code or activation details immediately after your payment is confirmed.

How will I receive my game?

After purchase, your digital code or download instructions will be sent to your email address and displayed in your order confirmation.

💳 Payments

What payment methods do you accept?

We accept major credit and debit cards (Visa, Mastercard) as well as other available payment methods shown at checkout.

Is my payment secure?

Absolutely. All transactions are processed through secure, encrypted payment gateways. We never store your card details.

🔄 Refunds & Support

Can I get a refund?

Due to the nature of digital products, we are unable to offer refunds once a code has been delivered and activated. If you experience any issues with your code, please contact us immediately.

What if my code doesn’t work?

If you receive a non-working code, contact our support team right away and we will resolve the issue as quickly as possible.

How can I contact support?

You can reach us via email. We aim to respond to all inquiries within 24 hours.